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Sylwia Giza - GrosAsked on 5 lutego 2024 18:07
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Rhina Jotform SupportReplied on 5 lutego 2024 18:08
Hi Sylwia,
Thanks for reaching out to Jotform Support. Unfortunately, our Polish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Polish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. You can disconnect the old Stripe integration to connect your current and updated Stripe account. Let me show you how:
- In Form Builder, click on the Wand icon on the middle-right side of the page to open Payment Settings.
- In the Integration Wizard, click on the dropdown and select the option to Disconnect the payment integration.
3. After disconnecting, click on Connect and enter your new Stripe credentials.
Give it a try and let us know how it goes.