Skills Scan 14-11-24
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B1: Has accountability and ownership of their tasks and workload. | 10 |
B2: Takes responsibility, shows initiative and is organised. | 10 |
B3: Works flexibly and adapts to circumstances. | 10 |
B4: Works collaboratively with others across the organisation and external stakeholders. | 10 |
B5: Seeks learning opportunities and continuous professional development. | 10 |
B6: Acts in a professional manner with integrity and confidentiality. | 10 |
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K1: Marketing theory, concepts and bas ic principles such as what marketing i s, the marketing mix the promotional m ix and the differences between each ch annel used. | 10 |
K2: The business’ structure, vision, p riorities, and objectives, and how the ir marketing role supports these. | 10 |
K3: Business tools used to measure the impact of business objectives, the wi der environment and sustainability on marketing activities. | 10 |
K4: What a marketing plan is, how it i s built and its purpose. | 10 |
K5: The importance of competitor analy sis and how to undertake it. | 10 |
K6: Brand theory such as positioning, value, identity, guidelines, and tone of voice. | 10 |
K7: Create content using principles of design and copywriting, and how to ad apt for online and offline mediums e.g ., writing digital content for the web compared to leaflets. | 10 |
K8: Current and emerging technologies, software and systems which impact on marketing. | 10 |
K9: Relevant regulatory and legislativ e requirements such as data protection , GDPR, cyber security, trading laws, and copyright law for the handling and processing of data and its applicatio n. | 10 |
K10: Principles of conducting marketin g communications in an ethical and div erse manner. | 10 |
K11: How internal stakeholders work to support the delivery of all marketing campaigns. | 10 |
K12: Common marketing channels, cross channel behaviour, and how to manage a nd operate an integrated campaign usin g online and offline channels. | 10 |
K13: How to brief and manage external marketing suppliers. | 10 |
K14: Adapt communications for appropri ate stakeholders and internal audience s. | 10 |
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K15: The principles of content marketi ng, and content creation. | 10 |
K16: Budget management and how to meas ure return on investment (ROI). | 10 |
K17: The metrics for the delivery and evaluation of marketing activity | 10 |
K18: The importance of reviewing campa igns regularly to ensure effectiveness and optimisation. | 10 |
K19: The campaign management process i ncluding research, planning, budgeting , implementation, and delivery. | 10 |
K20: Tools used to support campaign ma nagement such as social media, Gantt c harts, data analytics, and project man agement software. | 10 |
K21: The customer journey including cu stomer offline and digital touchpoints , customer personas, how to engage cus tomers at different stages of their jo urney, sales funnels and how to segmen t an audience for targeting. | 10 |
K22: The impact marketing has on the l evel of customer service or the custom er experience, including community man agement channels | 10 |
K23: Quality management and the mainte nance of online and offline assets. | 10 |
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S1: Develop or interpret briefs for ex ternal or internal stakeholders and me asure delivery in-line with the specif ication and agreed timelines | 10 |
S2: Plan and coordinate a marketing ac tivity using marketing tactics to acqu ire and retain one or more customer se gments using available resources. | 10 |
S3: Contribute to the generation of in novative and creative approaches acros s video, images, and other formats, bo th online and offline, to support camp aign development. | 10 |
S4: Use research/survey software to ga ther audience insight and/or evaluatio n to support the project. | 10 |
S5: Use copywriting techniques to writ e persuasive text/copy to meet a commu nications objective ensuring it is in- line with organisational brand guideli nes. | 10 |
S6: Build and implement multi-channel campaigns across a variety of platform s, either offline or digital media. | 10 |
S7: Proofread marketing copy ensuring it is accurate, persuasive and is on b rand. | 10 |
S8: Use software to design and create marketing assets to meet the technical specification. | 10 |
S9: Contribute to the research of exte rnal suppliers to support recommendati ons and procurement of marketing goods and services. | 10 |
S10: Organise offline and digital asse ts ensuring they are co-ordinated and legally compliant. | 10 |
S11: Use a website content management system to publish text, images, and vi deo/animated content. | 10 |
S12: Create and maintain spreadsheets to support marketing activities such a s project/budget planning and organisa tion of marketing assets. | 10 |
S13: Use technology and software packa ges to support day to day activities, e.g., stakeholder communications, deve lopment of briefs, data analysis, repo rt writing, presentations and project management. | 10 |
S14: Identify and use data and technol ogies to achieve marketing objectives. | 10 |
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S15: Monitor and amend campaigns to me et budget requirements including time and monetary costs. | 10 |
S16: Review campaigns regularly to ens ure effectiveness, to optimise the res ults. | 10 |
S17: Measure and evaluate campaign del ivery to identify areas for improvemen t. | 10 |
S18: Use data analysis tools to record , interpret and analyse customer or ca mpaign data. | 10 |
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