Bev Nh - PDF Templates

Bev Nh

Tuesday, October 29, 2024

Branch Excellence Visit - Northampton

Date of Visit

Tuesday, October 29, 2024

Branch Excellence Visit Score - (Max. 18 Points)

External

Is the car park, external areas and walkways clean and free from litter?

Yes

Are the windows, window ledges and entrance doors clean and free from cobwebs?

Yes

Is the external POS to plan, in good condition with no empty or missing POS and free standing POS in operation (weather permitting)?

Yes

External Score - (Max. 3 Points)

Internal

Is the entrance to the customer area free from obstruction?

Yes

Is the floor clean and free from slip / trip hazards?

Yes

Is the Gondola / Sales space clean, full, merchandised and effective?

Yes

Are the display units clean and free from damage?

Yes

Is the coffee machine clean and operational?

Yes

Is the trade counter and equipment clean, accessible and free from clutter?

Yes

Are all colleagues wearing the correct uniform?

Yes

Is the music at an acceptable level?

Yes

Internal Score - (Max. 8 Points)

Warehouse

Is stock stored within the confinements of the racking and does not overhang the shelves?

Yes

Warehouse Score - (Max. 1 Point)

Service Review

Review the interactions at the trade counter. Is the level of service satisfactory and focussed on sales growth?

Yes

Are the team aware of the current Google Review performance and is there evidence of requesting feedback? (Non Scoring)

Yes

Service Review Score - (Max. 1 Point)

Operations / Performance

Are the team able to articulate the current branch performance and is it evident there is a plan for growth?

Yes

Can the Branch Manager articulate the debt r

ecovery plan and what steps are being taken

in store to recover debt?

Yes

Can the team articulate the content of their most recent catch up, actions agreed and progress made?

Yes

Review Stock Count Compliance. Can the team articulate actions that have been put in place in branch to improve stock accuracy?

Yes

Previous Visit

Have all actions set during previous visit been completed?

Yes

About this template

Categories

Letter

Details

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Created by

DMS_Flooring

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