Request to change account email address

  • BertvandeVen
    Gevraagd op 7 december 2023 om 07:17

    Hi Guys,

    Ik wil graag mijn account overdragen naar een ander email adres.

    Maar ik krijg geen bevestiging van Jotform.

    Het email adres nu is: raymond.soerodikromo@kivi.nl

    Dat wordt: bert.vandeven@kivi.nl


    Kunnen jullie helpen?

    Vast bedankt!

    Raymond Soerodikromo

    Jotform Thread 9822333 Screenshot
  • Carrissa Jotform Support
    Geantwoord op 7 december 2023 om 09:41

    Hi BertvandeVen,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having issues with receiving the email to allow you to change the email address. I have gone ahead and changed the email address of your account to bert.vandeven@kivi.nl.

    Feel free to reach out again if you have any questions or if we can help you in any other way.