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lkradolferGevraagd op 1 december 2023 om 07:22
Hallo ik zou 1 formulier willen upgraden maar deze klant gebruikt dit formulier maar 1 x per jaar.
Hoe kunnen we dit doen zonder dat ik de klant een jaar moet laten betalen.
Ik zou graag eenmalig willen betalen voor 1 of 2 mndGroet Leo
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Myla Jotform SupportGeantwoord op 1 december 2023 om 08:21
Hello Leo,
Thank you for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Our Paid Subscriptions applies to all limits on the account. If you only have one form, but that form will exceed any of the limit set for the account, then you may need to upgrade it depends on which limit is reached. Our subscriptions are either monthly or yearly. If you do not need the subscription every month, then you can just upgrade to monthly and upgrade only on the month when you needed the additional limits. Unfortunately, paying once for 2 months is not an option.
In case you are decided, to upgrade, It's really easy to upgrade your account. Let me show you how:
1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.
You can also upgrade your subscription on your account’s Upgrade/Billing page.
2. On the Pricing page, choose the plan you want to buy.
3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method.
Here’s an example of the Bronze plan:
After you click on Continue, you'll need to enter your Credit/Debit Card details.
If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.
Let us know if you need any more help.