Producten niet zichtbaar na verzenden formulier

Hallo,

Wanneer onderstaande formulieren worden ingevuld zijn de gekozen producten plots niet meer zichtbaar. Terwijl dit wel al gelukt was. Wat zou de oorzaak hiervan zijn?

https://form.jotformeu.com/233291206439354

https://form.jotformeu.com/233265667793369

Alvast bedankt voor de feedback!

Mvg

Nils

Hi yokolevakantiekampen,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry you're having trouble with the Product List. This is a known issue and our developers are currently working on it. We'll get back to you here as soon as it's fixed.

Thanks for your patience and understanding, we appreciate it.

Hallo,

Bedankt voor je antwoord.

Is het een gekend probleem die zich vandaag voordoet of is het al een tijdje gekend?

Mvg

Nils

Hi yokolevakantiekampen,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. This issue was encountered today only. Our relevant team is already working on it. As soon as we have an update on this, we will notify you on this ticket. We are sorry that this is happening.

Thanks for your patience and understanding, we appreciate it.

Hi,

Thanks for reaching out to Jotform Support. We’re sorry you're having difficulties with this. ​​Our Developer Team's solved the problem, so it should all be working fine now.

Thanks for your understanding.