Unable to connect form to Weebly

  • Charlotte_Van
    Gevraagd op 17 november 2023 om 05:30

    One follow-up on this. I'm using the Jotform app in Weebly to connect to my form. Previously, I just selected on of my forms "Hier kan u zich....". However, given that I have to provide the explicit link, I try to link to my form via the blue box. However, it stays in the "verifying - please wait" status. Is it possible that I cannot connect to this link via Weebly?
    Thanks!

    Unable to access form links Image 1 Screenshot 20 Screenshot 10

  • Mary Jotform Support
    Geantwoord op 17 november 2023 om 05:52

    Hi Joris,

    I went ahead and cleared your form cache to refresh your form, could you please try adding your form to your Weebly site again?

    Give it a try and let us know how it goes.

  • Charlotte_Van
    Geantwoord op 17 november 2023 om 06:04

    Hi Mary,

    Thanks for taking your time!

    The issue persists sadly enough. If I click on the other options, I can connect to the Jotform site (i see the options). So that is not the issue. (now with correct link:)


    Unable to connect form to Weebly Image 1 Screenshot 20

  • Mary Jotform Support
    Geantwoord op 18 november 2023 om 05:39

    Hi Joris,

    Thank you for waiting. Could you please try embedding your form to Weebly instead? Let me show you how to do that:

    1. On the Form Builder page, go to the Publish tab.
    2. Select the Embed tab, then click Copy Code button.

    Adding a Form to Weebly Image 1 Screenshot 10

    Then follow these steps on your Weebly page:

    1. In your Weebly page editor, add the Embed Code block.

    2. Click the Embed Code block.

    3. Now, click the Edit Custom HTML button.

    Adding a Form to Weebly Image 2 Screenshot 21

    4. Paste the Embed Code, then click outside the Embed Code block to save it.

    Adding a Form to Weebly Image 3 Screenshot 32

    Give it a try and let us know how it goes.

  • Charlotte_Van
    Geantwoord op 19 november 2023 om 15:22

    Hi Mary,

    I followed you very clear instructions, but nothing becomes visible:

    Designer:

    Unable to connect form to Weebly Image 1 Screenshot 30

    Website:

    Unable to connect form to Weebly Image 2 Screenshot 41

    I also tried to add 'eu' in that URL, but that doesn't really work.
    Any other suggestions?
    Thanks for the time!

    Joris

  • Vanessa_D Jotform Support
    Geantwoord op 19 november 2023 om 20:35

    Hello Joris,

    Thanks for getting back to us. I’m sorry you're having issues with your form embed. Please share the website link where the form is embedded and we will check it.

    After we hear back from you, we’ll better understand what’s going on and how to help.