I get an Error

  • irishertsens
    Gevraagd op 29 oktober 2023 om 09:42

    Beste,
    Ik werk via Jotform voor een paar permanente bevragingen en die geven allemaal een foutmelding sinds kort.

    Ik vind daar echter nergens een melding van binnen mijn account.

    Hebben jullie een idee waar dat aan kan liggen?

    Dank je,

    Iris

  • Camila Jotform Support
    Geantwoord op 29 oktober 2023 om 10:45

    Hi irishertsens,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Can you please provide a screenshot or screencast of the error message that you get on your end? Also, may I know if you get this error when accessing a form? If so, please provide the URL of the form, so we can check it on our end. You can check out this guide about Where to Find Your Form URL.

    If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we can hear from you, we can move forward with a solution.