Formulier werkt niet voor sommige bezoekers

Beste,

Sinds gisteren krijgen we meerdere meldingen van bezoekers die het formulier niet kunnen bekijken.

De website laadt wel, maar het formulier niet.

De formulieren heb ik ingeladen op 2 manieren, eerst via embed en daarna via iframe. Helaas heeft dit niets opgelost. Hebben jullie suggesties?

Alvast bedankt voor de hulp.

Met vriendelijke groeten

Hello Prego,

Thank you for reaching out too Jotform Support. Unfortunately, our German Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. When I checked on both of your forms on their direct URL, it works perfectly fine on my end:

Can you share with us the embedded URL so we can check it from our end? I have cleared your form cache in case it may help.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.