Forms: Forms cannot displayed

Beste,

We krijgen meldingen van klanten dat het bestelformulier niet langer toegankelijk is.

Via de link https://form.jotform.com/232706719982366 verschijnt nu een melding dat de pagina niet kan weergegeven worden. Wat loopt er mis?

Hi boomplantactie,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question.  I’m sorry you're having issues with your form. Let me look into it and get back to you with a solution.

We appreciate your patience and understanding while looking into it.

Hi Camilla,

Every help is appreciated, and English is not a problem.

Looking forward to your feedback.

Kind regards,

Christophe

Hi Boomplantactie,

Thanks for reaching out to Jotform Support. I just heard back from our Developer Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes?

Give it a try and let us know how it goes.

Hi, there still seems to be a problem.

Very strange, some people are able to access the form and place their order, others just get a message "page cannot be displayed".

Can you continue to look into it?

Hi I noticed the url of our form changed ...

old one: https://form.jotform.com/232706719982366

new one: https://form.jotformeu.com/232706719982366

new one seems to be working, old one not ...

Hi Boomplantactie,

Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this.  Our developers have recently identified that ISPs in Belgium blocked our domain, which is "form.jotform.com". In the meantime, please use this form link: https://form.jotformeu.com/232706719982366

 It would also be helpful if you can also contact your provider for IP blacklist removal.

We really appreciate your patience and understanding while we’re looking into this.

Let us know if there’s anything else we can help you with.