Formulieren worden niet goed geladen

Sommige van onze leden kunnen het formulier niet openen. De meesten echter wel.

Ze krijgen de foutmelding.

Deze site is niet bereikbaar

form.Jotform.com heeft de verbinding geweigerd.

Probeer dit eens:

Controleer de verbinding

ERR_CONNECTIOIN_REFUSED

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Ik heb juist zelf geprobeerd via mijn iPhone en dan krijg ik de melding dat Jotform mijn financiële gegevens probeert te stelen. Op mijn iPad lukt het wel.

Hi WFG_bvdj,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. I am sorry you are having trouble with this. The relevant team is aware of the issue and they are currently working on it. We'll let you know as soon as an update. Thanks for your patience.

In the meantime, let us know if you have any other questions.

Hi Nozomi,Thanks for looking in to my problem.I just looked at the form and it was switched off? Did your team do this? I’m certainly didn’tI switched it on again and it is working fine now. On my iPad AND on my iPhone. Very strange.But thanks anyway,BillOp 25 okt. 2023 om 13:36 heeft Jotform <noreply@jotform.com> het volgende geschreven:




...

Hi WFG_bvdj,

Thanks for getting back to us. We are glad the issue has been resolved. If you encounter the same issue again in the future, please let us know in this thread. we'll do a more in-depth investigation and work on finding a solution.

Reach out again if you have any other questions.

Again not possible to acces the form:https://form.jotform.com/232295327604052 <https:>
This is om an iMAC running Safari:
Running Firefox:
</https:>...

Hi WFG_bvdj,

Thanks for getting back to us. I'm sorry this is happening.  Our Developer Team is aware of the issue, and they are working on it until the issue is resolved. Until then, we would highly suggest contacting your Internet Service Provider and creating a report about this. This way, it would expedite the process. Another alternative is that you can use the form.jotformeu.com domain instead of the form.jotform.com domain. Here's a screenshot as a reference:

Rest assured that we’ll get back to you with an update as soon as we have one.

Thanks for your patience and understanding. We appreciate it.

Indeed, Just adding “eu” behind jorform in het adresline does the job. In Safari aswel as in Firefox.
Thanks
...

Hi,

Thank you for reaching out to Jotform Support. We have been informed by the relevant team that this issue has been resolved.

Let us know if you have any questions.