Formulier opent niet meer.

  • grietoorts
    Gevraagd op 25 oktober 2023 om 04:19

    Beste,

    ons formulier ‘eetfestijn’ opent niet meer, waardoor we dus geen inschrijvingen meer kunnen ontvangen…

    wat zou het probleem kunnen zijn?

    Er wordt een blanco scherm weergegeven of er verschijnt een melding dat de verbinding niet privé is…

    mvg,

    Griet Oorts

  • Mary Jotform Support
    Geantwoord op 25 oktober 2023 om 06:40

    Hi Griet Oorts,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. It seems that this is currently a known issue and our Developers are working on it. Once we have an update, we will let you know. In the meantime, please use this link.

    Thank you for your patience.


  • Erwin Support Team Lead
    Geantwoord op 22 november 2023 om 02:17

    Hi,

    Thank you for reaching out to Jotform Support. We have been informed by the relevant team that this issue has been resolved.

    Let us know if you have any questions.