Formulieren werken niet meer

Beste,

Al mijn formulieren via mijn account nvda@nvda.be werken niet meer.

Kan u nakijken aub?

Gr Wim

+32497/524675

Hi NvdA,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand that when you want to reach the online version of your form, your browser tells that the page is not reachable. Nevertheless, when I try from my side, it works, as shown below.

This might be a temporary error related to many reasons which are mostly out of Jotform side. I cleared the cache memory of your account, this can help. But it can also been due to a lost connection to the internet.

Can you try again using the anonymous/private mode in your browser? You might also want to clear the cache of your browser, as explained in this Google help page here.

Give a try and tell us how it goes.

Hi,

Ik tried everything you asked above but no result.

Nobody can reach my forms.

Gr Wim

Hi Gr Wim,

Thanks for reaching out to Jotform Support. Please allow me some time to look into this and I'll circle back to this thread as soon as I can.

Thanks for your patience and understanding, while we look into this.

Hi Gr Wim,

Thanks for your patience and understanding. I am sorry you are having an issue with this. Our Developers Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed.

Thanks for your patience and understanding while we look into this. 

Hi,

did they found already something?

Gr wim

Hi Gr Wim,

Thanks for getting back to us. Unfortunately, I have not heard back from our developers team yet, rest assured they are working on it to fix it as of now. As soon as I hear back from them I'll circle back to this thread and give you an update.

Thanks for your patience and understanding, while we look into this. 

Hi,

Thank you for reaching out to Jotform Support. We have been informed by the relevant team that this issue has been resolved.

Let us know if you have any questions.