How to update my email address?

  • Lalita
    Gevraagd op 25 september 2023 om 18:40

    hoe wijzig ik mijn email


  • Raymond Jotform Support
    Geantwoord op 26 september 2023 om 03:12

    Hi Lalita,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If you'd like to update your account's email address, you have to log in first and change it from the account's settings. Let me show you how to do that:

    • Hover over your avatar at the top right corner of the website.
    • Click on your name.
    • You’ll see your registered email address at the bottom of the Profile Page, click Edit.

    change email address Screenshot 10 Screenshot 10

    • Add the new email address and click the Save button.

    new email address Screenshot 21 Screenshot 21

    • If the Require verification to change email option is enabled in your Privacy Settings, you will get an email message to verify the email address change request.

    verify email address change request Screenshot 32 Screenshot 32

    • Finally, you will get an email message to verify the new email address of the account.

    verify email address Screenshot 43 Screenshot 43

    Give it a try and let us know if you need any help.