Can not access my account. Do not accept password change. Can you help?

  • Migaima Fecunda
    Gevraagd op 8 september 2023 om 22:05

    Can not access my account Screenshot 20



  • FrankG_translator
    Geantwoord op 9 september 2023 om 03:04

    Hi Migaima,

    Thanks for reaching out to Jotform Support. I checked the email you're currently contacting us from, and it's not registered to any account. Did you maybe use a different email, or do you have an enterprise account? If you send us a link to one of the forms or Apps you created, we can trace your account.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.