Embedded Form is not showing on Mobile view

  • SKKW
    Gevraagd op 20 augustus 2023 om 17:38
    And I see now that on mobile this form is not shown: https://www.kreatievekringwestervoort.nl/index.php/inschrijfformulier. Has that something to do with the signature?
  • Camila Jotform Support
    Geantwoord op 20 augustus 2023 om 18:14

    Hi SKKW,

    Thanks for reaching out to Jotform Support. When I cloned and tested your form, the same thing happened to me. We suggest trying to embed your form using the Iframe code. You can check out this guide about Getting Your Form's iFrame Code.

    Give it a try and reach out again if you have any other questions.


  • SKKW
    Geantwoord op 23 augustus 2023 om 07:52

    Hi,

    Thanks with an iframe it seems to work. Strange because the other 2 forms do work on mobile with the normal code.

  • Joshua_T Jotform Support
    Geantwoord op 23 augustus 2023 om 10:05

    Hi SKKW,

    Thanks for getting back to us. I am glad to hear that switching to iFrame Code works. Embedding the form using the iFrame Code is the most common method of embedding the form into a webpage because it has less potential of having an error because the data are being pulled from the source frame by frame.

    Reach out again if you have any other questions.