Product Purchase Refund

  • joep wagemaker
    Gevraagd op 30 juli 2023 om 13:26

    ik heb zojuist 2 keer een spel moeten kopen op playstaiton network en ook 2 keer betaald waarvoor 1 keer eigelijk moest betalen! ik heb 2 transacties ervan en wil graag van 1 me geld terug hoe kan dat het best?

  • Ericson_B Jotform Support
    Geantwoord op 30 juli 2023 om 15:53

    Hi Joep,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. We do not process these kind of transactions, we provide a Form builder. Did you complete a form and make a payment? If this is the case, please contact the form owner directly if you filled out a form. 

    Let us know if you have any other questions.