Disabled form is still accessible

  • Budget_Broodjes
    Gevraagd op 22 juli 2023 om 06:26

    Beste Jotform,

    https://form.jotform.com/223552745039357

    Heb ik uitgezet. Normaliter staat er dan een tekst dat het formulier niet bereikbaar is. Nu is dat niet het geval en lijkt het formulier gewoon te benaderen te zijn. Kunnen jullie dit controleren.

    In het menu ziet hij er uitgeschakeld uit, maar hij blijft benaderbaar via de link.


    Disabled form is still accessible Image 1 Screenshot 20

  • Christian Jotform Support
    Geantwoord op 22 juli 2023 om 12:41

    Hello Budget_Broodjes,

    Thanks for reaching out to Jotform Support. I'm using a translation tool to provide assistance; you can respond using your preferred language, but we can forward this to our Dutch Support if you prefer to be assisted in Dutch. However, please note that it may take longer to get a response. As for the form issue, it appears to be cache-related because it was resolved when I cleared your form caches. As seen in the screencast below, the form is now inaccessible:

    Disabled form is still accessible Image 1 Screenshot 30

    For future reference, let me walk you through how to clear your form caches:

    1. Click on your avatar.
    2. Select Settings.
    3. Click the Clear Cache button.Disabled form is still accessible Image 2 Screenshot 41

    Let us know if you need any more help.