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fritsbcmGevraagd op 6 juni 2023 om 02:31
Hallo,
Wij zijn een klanttevredenheidsonderzoek gestart via een formulier. Hierin wordt in een niet verplicht veld om een e-mailadres gevraagd.
Is het mogelijk om te zien vanaf welk e-mailadres een ingevuld formulier wordt verstuurd als er in het formulier geen e-mailadres is ingevuld? Wordt dit ergens gelogd?
Ik hoor het graag van u.
Alvast bedankt voor de support!
Met vriendelijke groet,
Frits Strijbos
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Saeed Support Team LeadGeantwoord op 6 juni 2023 om 08:02
Hi Frits,
Thank you for reaching out to Jotform support. Our Dutch Support team is currently unavailable, but I'm here to assist you in English. Unfortunately, it is not possible to know the email address of the submitted form if there was no email address field in the form or when the form respondent did not enter their email address in the field. However, you can see Submission IP under the Submissions Page.
- Go to the form that you want to see submissions. And Click More/Submissions.
- You can choose Submission IP under the Columns.
One way to obtain the email addresses of users who don't enter their email in the designated field, you can use the Assign Form feature. This feature allows you to assign the form to specific users whom you want to fill out. Please note that these users will need to create a Jotform account to access the form. Here's how you can assign your form:
- Go to the Publish tab.
- Select Assign Form from the left panel.
- Add the email addresses of the users that you want to fill out the form in Intive By Email.
- Click Send Invitation.
After they submit the form, you'll be able to view each user's submission. I've provided a helpful screencast below to demonstrate how you can access this information:
Reach out again if you have any other questions.
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fritsbcmGeantwoord op 6 juni 2023 om 08:10Hello Saeed,
Thanks for the support.
This was helpful for us.
Best regards,
Frits Strijbos
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