Username change request

  • nszakelijk
    Gevraagd op 8 mei 2023 om 05:03

    Hey,

    Kunnen jullie de gebruikersnaam aanpassen naar ns.zakelijk

    Username change request Image 1 Screenshot 20

    Als we de gebruikersnaam aanpassen, heeft dat dan nog effect op formulieren of andere plekken?

    Dank!

    Aniek

  • Christy Enterprise Support
    Geantwoord op 8 mei 2023 om 05:08

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are currently unavailable. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. We can help you change your username, however, ns.zakelijk cannot be used. Please provide at least 3 username options in order of your preference and we will change it to the first available one. Kindly note that only alphabets, numbers, and underscores are allowed.

    Additionally, please be advised that custom URLs will no longer work once the username is changed; therefore, if you are currently using any, you will need to set it up again by referring to this link.

    Once we hear back from you, we'll be able to help you with this.

  • nszakelijk
    Geantwoord op 8 mei 2023 om 05:10

    Hey Christy thanks for your answer.

    For now let's keep the same user name and will come back to you later when I have options.

  • nszakelijk
    Geantwoord op 3 februari 2025 om 07:06

    Hello,

    Not sure if this request is still active and we can come back to it, or if I should open a new one?

    Kind regards,

    Liza

  • Karlo Jotform Support
    Geantwoord op 3 februari 2025 om 08:08

    Hi Liza,

    Yes, when you reply to the thread, it will automatically reactivate. Do you still want to change your username? If so, you can change your username in a few easy steps. Let me show you how:

    1. On your Account Settings, click on Edit in the Username section.

    Username change request Image 1 Screenshot 30

    2. Enter your new username and click on Save. That's it.

    Username change request Image 2 Screenshot 41If you’re using HIPAA, changing usernames is currently not possible. Additionally, changing your username will invalidate All Custom Form URLs that include your old username.

    Reach out again if you need any more help.