Fieldmanager

Goedemorgen,

Ik probeer https://fieldmanager.jotform.io/ te installeren. Ik moet daarvoor opnieuw inloggen. Echter weet ik mijn wachtwoord niet meer en wanneer ik een nieuw wachtwoord aanvraag, ontvang ik geen bericht in mijn e-mail om dat te doen.

Groeten,

Paul

Hi Paul,

Thank you for reaching out.

I apologize but our Dutch Support is not available at the moment, thus, I will be responding in English.

I see that your email address is still under a guest account. We only offer one-time log-in for guest accounts. Is there any other email address that you have used to create an account?

we will wait for your response.

The Kiwa account was created by gerard.albrecht@kiwa.nl, but he is no longer working at Kiwa.

I'm admin and in control of the Kiwa jotforms now.

Hi Paul,

Thank you for contacting Jotform Support! Hope you are doing well and safe.

Apologize for the inconvenience this may have caused. I have sent another password reset email, if you have access to gerard.albrecht@kiwa.nl email, kindly check your inbox and spam email again and let us know if you receive it this time.

The email address would most likely come from noreply@jotform.com, however for scenarios like these, to receive the password reset email I suggest you also whitelist JotForms IP Addresses and Domains listed here:

Guide: Whitelisting-JotForm-IP-Addresses-and-Domains

However, if you do not have access to the email address associated with the account. We can update the email of the account but for verification purposes, kindly verify the following details correctly.

Username:

Email Address:

Account Date Created:

Account Plan:

Looking forward to hearing from you.

Thanks for choosing Jotform.