When my clients upload their file, we can't open it

  • Dorine
    Gevraagd op 21 december 2021 om 10:19

    Hi My name is Dorine

    We constant face a dilema

    Every time whe open the files our clients send to us

    We can't open the file

    This is making our business look very unproffesionall

    Please can you work on it, our losing email is aanhuur@adonaimakelaardij.nl

    Kind regards

    Dorine

  • Yau_C
    Geantwoord op 21 december 2021 om 11:01

    Hi,

    I have checked your mail log for info@kzom.nl but not email ever sent to you with any file attached.

    In addition, no email ever sent to aanhuur@adonaimakelaardij.nl.

    We can help you to investigate if you could send us a screenshot to show us the file you clients sent to you, including the email address of the sender and recipient.

    Looking forward to your reply.