Constant instability Jotform PDF's

Dear support,

Jotforms PDF editor shows a lot of instability. We are therefore considering to move to a competitor as we don't see Jotform gets these instabilities under control.

For now I would like to know what are the possibilities in having backups of our forms and PDF editor documents so if something happens we can always fall back on a back up.

http://backup.jotform.io/#/

This backup isn't even secure https so this doesn't give me any more security than I need.

I am not looking for a google drive integration because that is only for the pdf documents created. I am more worried about the instability of the coding of our documents that we create and put months of work in to get it the way we want.

the problem is general and not to a specific form. All PDF forms seem instable in their way.

Please elaborate on this and see what are the options.

Worried regards,

Koen

Hello there,

Thanks for reaching out to us.

Could you kindly let us know a little more in detail what instability are you experiencing with your forms? What's exactly wrong with them?

The Backup utility you mentioned, should be accessed from its secure URL:

https://backup.jotform.io

Let us know something more, and we'll be glad to assist you.

Thanks for your cooperation,

Marco

Dear support,
It concerns the below form
https://eu.jotform.com/build/203342317324344
It doesn't send requested PDF Files and before It did but then the third
page of the documents didn't show the right output. On the third page it
should look like attached document but often it has just disappeared.
Please come with solutions as it is annoying for my whole team.
Thank you.
Hartelijke groet,
Koen Withagen
Recolo | Damrak 68-B, 1012 LM | Amsterdam
M 06 - 2859 0412 <%280%2920%20-%203446300> T 020 - 3446300
<%280%2920%20-%203446300> | www.recolo.nl
Op wo 23 jun. 2021 om 21:29 schreef Jotform :
...

Hello Koen,

I cloned your form and I correctly received the PDF

We have cleared your form cache. Could you please tell us if the problem still persists?