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HML2596Gevraagd op 18 maart 2025 om 04:07
Hoi,
Even een vraagje over op welke server onze gegevens staan ivm AVG. We moeten op een europese server onze gegevens hebben en niet op een amerikaanse, omdat we dan niet voldoen aan de avg regelgeving. Kan je zien waar onze gegevens opgelsagen worden?
Hartelijke groet,
Bernardine Schmal
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Israel Jotform SupportGeantwoord op 18 maart 2025 om 04:56
Hello HML2596,
Thanks for reaching out to Jotform Support. Our Dutch Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, it might take a while until they're available again.
Jotform is serious about GDPR compliance. If you are a resident of the European Union (EU) or engage in business within this region, it is imperative that you maintain your forms and data in the EU Datacenter. The account created within the EU region is automatically set to be compliant with the GDPR and data is stored in our data center in Frankfurt am Main (Germany). When you come outside from the EU, your data will be stored in the US. If you have a non-EU account, there is an option to move your data to the EU too. Here we have a guide How to Store Your Data on EU Servers (Data Residency in EU). We also have a guide about GDPR Compliance that you can check out.
Let us know if there’s anything else we can help you with.
Jouw antwoord
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