WhatsApp ingtegration request

  • BrittBrittBritt
    Gevraagd op 24 januari 2025 om 05:23

    Beste

    Wij maken momenteel gebruik van speakap waarin afwezigheden worden gemeld. Deze meldingen worden vervolgens gesynchroniseerd met ons centrale systeem en geregistreerd in Jotform. We zouden dit proces graag verder optimaliseren door ervoor te zorgen dat onze zaakvoerder automatisch een melding ontvangt van deze afwezigheden, bijvoorbeeld via een pushbericht op zijn telefoon of een WhatsApp-bericht.

    Mijn vraag is of er een integratie mogelijk is tussen deze systemen en of u ons hierin kunt ondersteunen. Zo ja, zouden we graag meer informatie ontvangen over de mogelijkheden.

    Ik hoor graag van u of dit haalbaar is en kijk uit naar uw reactie.

    Met vriendelijke groeten
    Britt Goossens
    Tifre

  • Gian_D Jotform Support
    Geantwoord op 24 januari 2025 om 12:51

    Hi Britt,

    Thanks for reaching out to Jotform Support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. As for your issue, unfortunately, at the moment, we don't have an integration with the tool Speakap on our platform, but we can forward it to our developers team for a feature request. Can you send us the link to the Speakap tool you're mentioning? Also, can you explain to us this tool?

    Once we hear back from you, we'll be able to help you with this.

  • Britt Goossens
    Geantwoord op 27 januari 2025 om 05:58

    Hello Gian

    Thanks for the reply, I will reply back to you in English.

    We currently have this integration already. Notifications in regards to holidays, sickness, goods that we have to payback, ... we receive in Jotform. Our employees register it in speakap, and we can follow up in jotform.


    The question is, when we receive a notification in jotform of an employee who is sick, our business manager would also like to receive this. Not through jotform but in an whatsapp message for example.

    This way, he already knows who won't be there at the beginning of the shift. Could you please look further into that option?

    Thank you!

  • Lorevie Jotform Support
    Geantwoord op 27 januari 2025 om 11:39

    Hi Britt,

    We don't have direct integrations with What's App. But you may want to connect your What's App with Jotform through Zapier. To learn more, you can check out our guide on How to Use Zapier with Jotform.

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    


  • Britt
    Geantwoord op 29 januari 2025 om 02:48

    Hello Lorevie

    Thank you for letting us know, we will look into the Zapier extension for now.

    Another question that we have stumbled upon: would it be possible to change the general date format in jotform?

    We currently receive notifications where the format is month - day -year.
    We would like to use the European version; day-month-year.

    I have changed it in my settings but does that change automatically for the whole company?

    Thanks in advance!
  • Lorevie Jotform Support
    Geantwoord op 29 januari 2025 om 03:08

    Hi Britt,

    I've moved your other question to a new thread and will be helping you out here.

    Let us know if you have any other questions.

  • BrittBrittBritt
    Geantwoord op 29 januari 2025 om 03:24

    Hi Lorevie

    One of my colleagues receives notifications in his mailbox.
    How can we integrate this for other employees?
  • Lorevie Jotform Support
    Geantwoord op 29 januari 2025 om 03:41

    Hi Britt,

    I've moved again your other question to a new thread and will be helping you out here.

    Let us know if you have any other questions.

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