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WPLCommunicatieGevraagd op 22 juli 2024 om 03:11
Hallo,
In de formulieren:
- 241683093708058
- 241554203151040
- 241554295250051
- 241554642613050
Wordt er een 'out of stock' melding gegeven, nadat een veld uitverkocht is, ook al is dit veld niet geselecteerd na het invullen. Wat gaat er dan fout? En kunnen jullie deze melding in de log achterhalen?
Graag hoor ik van jullie.
Groetjes,
Wieke
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Lara Jotform SupportGeantwoord op 22 juli 2024 om 05:36
Hi WPLCommunicatie,
Our Dutch Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.
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WPLCommunicatieGeantwoord op 22 juli 2024 om 05:50
We would like to have support in Dutch please.
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Lara Jotform SupportGeantwoord op 22 juli 2024 om 06:02
Hello WPLCommunicatie,
Our apologies, but currently we do not have available Dutch support at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.
Coming back to your question, I tested your form and had the same issue, so I created a ticket and escalated this to our Developer team.
Although we don't know exactly when the issue will be fixed, we’ll circle back to this thread when we have an update.
Thanks for your patience and understanding, we appreciate it.
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WPLCommunicatieGeantwoord op 22 juli 2024 om 06:04
Thank you!