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Justin WolterinckGevraagd op 15 juli 2024 om 15:33
hallo,
op deze pagina: https://eu.jotform.com/build/212985170268361/publish/prefill (jullie kunnen vast zien waar het is). staan alle prefills, maar waarom komen nieuwe prefills onderaan en niet bovenaan?
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Gaud Jotform SupportGeantwoord op 15 juli 2024 om 17:45
Hi Justine Wolterinck,
Thanks for reaching out to Jotform Support. Our Dutch Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, when I opened the form you are you shared, I could not find the prefill. Can you share with us the screenshot of the prefill and show up which needs to be up, and which needs to be below so, we can understand the issue better? Are you referring to the 'Manual Prefill or Form Prefill?
After we hear back from you, we’ll have a better idea of what’s going on and how to help.
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Justin WolterinckGeantwoord op 17 juli 2024 om 11:25[cid:image001.png@01DAD86E.3109A9D0]
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Datum: maandag, 15 juli 2024 om 23:45
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Onderwerp: Re: Sorteer volgorde prefills
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Theres a new response on your question:
Sorteer volgorde prefills
Hi Justine Wolterinck,
Thanks for reaching out to Jotform Support. Our Dutch Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, when I opened the form you are you shared, I could not find the prefill. Can you share with us the screenshot <https: /> of the prefill and show up which needs to be up, and which needs to be below so, we can understand the issue better? Are you referring to the 'Manual Prefill or Form Prefill?
After we hear back from you, well have a better idea of whats going on and how to help.
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Answered by
Gaud
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Gaud Jotform SupportGeantwoord op 17 juli 2024 om 12:05
Hi Justine Wolterinck,
The screenshot you tried to share did not come through. Can you please share with us the screenshot again? Can you please share with us the screencast using Loom or any other screen recording method when you are getting for an error? You will need to leave a screen recording link here, so we will be able to check it out.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.