Hoe werkt het met de gratis versie en de formulierweergave van 1000 per maand?

Goedemiddag Jotform,

Ik krijg nu een melding dat mijn limiet is bereikt van 1000 formulierweergaven per maand?
Dat lijkt me erg vreemd, het aantal bezoekers van de website komt bij lange na niet aan dit aantal.

Dus 1000 formulierweergaven moet meer dan genoeg zijn.

Kan deze zijn gehackt?

Wanneer gaat de nieuwe maand in?

Met vriendelijke groet,

Boukje Kop

Hi Boukje,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Keep in mind that form view is total number of times, account-wide, your forms can be viewed. You can check out this guide on Form View Limits: What Is It All About? Either you need to upgrade your account or you can wait for monthly reset limit according to your account. You can also check out our guide on Understanding Your Account Usage and Limits

Let us know if there's anything else we can help you with.

Thank you, English is fine.

I understand what 'Form view limit' means, but I do not understand why it is already reached for my specific account. It should definitely not even be close to 1000 views as there a not that many pageviews of my website, so there should not be a reason to upgrade at all. Could you have a look? I am afraid that there might be something wrong.

Best regards,

Boukje

Hi Boukje,

I checked your two forms, and the total number of form views appears to be 694. I've gone ahead and cleared your form caches as an additional aid. It appears to be looking good.

Give it a try and reach out again if you have any other questions.