Account Suspended: Phishing Form

  • Luc Bergen
    Gevraagd op 4 mei 2024 om 10:52

    Kan u het account lbselectsail@gmail.com reactiviren svp. De account werd door jullie " suspended" voor ongekende reden.


    Mvg

    Luc

  • Mikhail Jotform Support
    Geantwoord op 4 mei 2024 om 11:37

    Hi Luc, 

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand how frustrating this is for you, and I’ll do my best to help you. I checked your account, and it is currently suspended because your form is suspected as a Phishing form.

    To re-activate your account, you need to provide us with the following proof of legitimacy:

    1. The URL where your form is used.
    2. Provide any document that will support your claims.
    3. Your website or proof of affiliation to legitimate institutions.

    Send all of these to reviewers@jotform.com with "Thread #14549481" as the subject. One of our colleagues will get back to you about the status of your account.

    As soon as we hear back from you, we'll be able to help you with this.