Enterprise Account: Unable to access account.

  • Kees van Leeuwen
    Gevraagd op 2 mei 2024 om 03:28

    At this moment the url https://medux.jotform.com is unreachable which causes forms that are in use from our website to fail.

    Can you please check ASAP because this is concerning orders for healthcare!


    Kind regards,

    Kees van Leeuwen

    +31 6 57 74 69 77
    kees.van.leeuwen@medux.nl

    Jotform Thread 14470451 Screenshot
  • Kees van Leeuwen
    Geantwoord op 2 mei 2024 om 04:31

    The reason why the website is not working is clear, it was because there was a lack of payment.
    This will be cleared asap.

    Applogies for this inconvenious.

    Kind regards,
    Kees van Leeuwen

  • Waqas_A
    Geantwoord op 2 mei 2024 om 06:40

    Hi Kees,

    Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Please create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly. 

    Thanks for your patience and understanding, we appreciate it.