problemen met betaling Mollie

Goedemorgen,

Opnieuw problemen met de betaling via Mollie

Steeds weer 'Invalid kaart' terwijl we geen kaart gebruiken

Ik gebruik al de eu in het adres

Wie kan mij helpen?

groeten

Guy

Hi Guy, 

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. I was able to submit the form. Check out the screencast below to see my results:

Can you try reintegrating the Mollie Payment Gateway and see how it goes? Let me show you how to do that:

1. Open your form in Form Builder, then click on the Product List field.
2. Click on the Wand icon on the field, and click on Settings in the menu that opens up.
3. Now, click on the green Connected button and select Reconnect.
4. Then, click on Connect and connect the Integration again.
5. Click on Continue, and that's it.

I also cleared the form cache from the backend, which resolves cache related issues. If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.

Give it a try and let us know if you have any other questions.