The form is not completed after submission.

  • mhoebers
    Gevraagd op 28 februari 2024 om 03:34

    beste lezer,


    wat heb ik verkeerd gedaan? Het frormulier is al door veel mensen ingevuld maar tot mijn schrik zie ik nu dat het weer helemaal leeg staat? Het is een formulier waar de widget voor cadeaus zodat er een limiet aan inzendingen per optie ingevuld kan worden. Ineens staan alle opties weer open??


    mvg marieke Hoebers

  • Mary Eden Jotform Support
    Geantwoord op 28 februari 2024 om 06:21

    Hello Marieke,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your form and noticed some dates are already no longer in stock. If you want to add stocks to already sold dates, just simply update the quantity. Let me show you how:

    The form is not completed after submission Screenshot 60

    Also, I believe what happened is that these Quantity Gift Registry widgets are currently not required, allowing your respondents to bypass them. Let me show you a workaround to resolve this:

    1. Hide and set the widgets as required

    The form is not completed after submission Screenshot 71

    2. Add a Dropdown field for your respondents to select from.

    The form is not completed after submission Screenshot 82

    3. Add a conditional logic that will display the widgets conditionally based on the selected dates from the dropdown field.

    • In Form Builder, click on Settings in the orange navigation bar at the top of the screen
    • On the left side of the page, select Conditions.
    • Click on Add Conditions, and select the Show/Hide Field Conditions.

    The form is not completed after submission Screenshot 93

    Check out the screencast below to see my results:

    The form is not completed after submission Screenshot 104

    This time, when a date is selected, it will show the corresponding Quantity Gift Registry widget, and because all of the widgets are required, the user will be unable to bypass the widget. We also have a guide about How to Show or Hide Fields Based on User's Answer that you can check out.

    Give it a try, and reach out again if you have any other questions.