What is the IP address of Jotform's web server?

  • schurq
    Gevraagd op 27 februari 2024 om 01:46

    Hi, ik wil graag een custom email adres koppelen aan een Jotform via SMTP. Hiervoor moeten we echter verwijzen naar een IP adres van Jotform, vanuit de email provider. Kunnen jullie die aanleveren?

    Bij voorbaat dank!

  • Chris_L Jotform Support
    Geantwoord op 27 februari 2024 om 04:10

    Hi schurq,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can find our IP Addresses and Domains here. Setting up your Simple Mail Transfer Protocol (SMTP) account on a form is easy. Let me show you how:

    1. While logged in to your Jotform account, click on your Profile Picture from the navigation menu.
    2. Click on Settings from the inline sub-menu window.
      What is the IP address of Jotforms web server? Image 1 Screenshot 40
    3. Scroll down to the Sender Emails section and then click on the Edit button.
    4. Select the Add Sender Email button.
      What is the IP address of Jotforms web server? Image 2 Screenshot 51
    5. Enter the SMTP details. If you are done, click on the Send Test Email button to confirm that everything is working. If it works, click the Save Email button. Otherwise, correct the details.
      What is the IP address of Jotforms web server? Image 3 Screenshot 62

    Reach out again if there’s anything else we can help you with.