Appointment: Request to make some time slots unavailable

  • user_e305b4077d92872d5e9c3e19d
    Gevraagd op 20 februari 2024 om 01:36

    Hoi, ik heb een nieuwe agenda gemaakt en er zijn nu al tijdsvakken in de toekomst waarop al afspraken zijn gepland. Ik zag dat ik wel een dag kan uitzetten maar niet een tijdsvenster die ik heb aangemaakt voor de complete week.

    in de toekomst klikken de klanten dit vak aan en dan is het niet meer beschikbaar maar hoe kan ik bestaande afspraken verwerken ?


    ik hoor het graag

    miranda

    Jotform Thread 12054501 Screenshot
  • Christy Jotform Support
    Geantwoord op 20 februari 2024 om 03:51

    Hi Miranda,

    Thank you for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I understand that you are working on this form; however, can you explain more of your requirements? Based on the translation, you'd like to set a time window for the entire week. Also, would you like to set limit a number of appointments per time slot? If so, setting a limit per timeslot can be configured in the Advanced settings of the Appointment Properties. Once the time slot reaches its limit selection, it will become greyed-out.

    Appointment: Request to make some time slots unavailable Image 1 Screenshot 20

    Once we hear back from you, we'll be able to help you with this.

  • user_e305b4077d92872d5e9c3e19d
    Geantwoord op 20 februari 2024 om 12:00
    I have set up this schedule with time slots per day and per week, which
    seems to be working well. However, there are already appointments scheduled
    for certain time slots in the future. For example, on February 26th, the
    morning slots are already booked and the afternoon is still available.
    Currently, I can only indicate that this day is fully booked, but I cannot
    select only the hours that are already occupied. So, I would like to have
    the option to mark only the occupied hours of that day, instead of having
    to mark the entire day as busy.
    |Is that possible?
    Miranda
    Op di 20 feb 2024 om 09:51 schreef Jotform <noreply>:
    </noreply>...
  • Danilo Jotform Support
    Geantwoord op 20 februari 2024 om 14:15

    Hi Miranda,

    Thanks for getting back to us. I am not sure if I got your concern correctly, I checked your form and I noticed that you set your Appointment Type to One on one. Once the specific time is chosen it will be grayed out and they can't able to select it again.

    Appointment: Request to make some time slots unavailable Image 1 Screenshot 30

    I would suggest changing your Appointment Type to Group, then you can set a maximum of attendees per time slot.

    Appointment: Request to make some time slots unavailable Image 2 Screenshot 41

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    Once we hear back from you, we'll be able to help you with this.



  • user_e305b4077d92872d5e9c3e19d
    Geantwoord op 21 februari 2024 om 03:05

    That indeed works perfectly. But how do I add existing appointments so that these time slots are no longer available?"we already have appointments in our calendar that are not synchronized with this agenda."How van we do that? Met vriendelijke groetMiranda BrugmanBosschebaan 65363SX Velp NB06-23545251


  • Vincenzo Jotform Support
    Geantwoord op 21 februari 2024 om 06:35

    Hi Miranda,

    Thanks for getting back to us and for the additional information. If I understood correctly your request, you would like to block some spot on your Appointment fields since these are already booked on your agenda. Unfortunately, the Appointment element settings will not allow blocking some time slots of a specific data window. So, since this¡ feature you're looking for isn't available at Jotform right now.  I've gone ahead and escalated your request to our Developer Team. When or if it's developed depends on their workload, how viable it is, and how many other users request it. If there are any updates, we’ll circle back to this thread and let you know.

    As a workaround, you can manually fill out the form and book the time slots that are unavailable, this way, the time slots will be grayed out and will not be available for your customers. 

    Let us know if you have any other questions.