Maandelijkse limiet

Hallo,

Normaal wordt onze maandelijkse limiet gereset op de 18de van de maand maar ik krijg nog steeds melding dat mijn limiet bijna bereikt is. Klopt dit?

Mvg

Nils

Hi yokolevakantiekampen,

Thanks for reaching out to Jotform Support. Unfortunately, our German support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in German, let us know, and we can have them do that. But keep in mind that you'll have to wait until they're available again.

Now, let me help you with your question. The monthly usage limit refers to the maximum number of times you can use a feature every month. When you hit a monthly limit, you can either wait for the counter to reset on the first day of the limit reset period or upgrade your account to increase your limits. You can check the start date of your next limit reset period from your Account Usage page. Can you please clear the cache, log out, and then log back in? Because I manually recalculated it and the true limit on your account right now is 2/1000 for your submissions.

Let us know if you have any other questions.