genodigden krijgen een fout melding bij aanmelden

Hallo,

als eerste bedankt voor dit zeer prettige medium!

Ik heb nu echter problemen bij het toegang verlenen van personen die ik uitnodig via de app met de optie delen. Meerdere personen krijgen bij het aanmelden het bericht dat de e-mailadressen niet overeen komen.

Ik heb als oplossing personen uit de lijst verwijderd en opnieuw uitgenodigd echter krijgen ze opnieuw dezelfde melding.

Help!

Hi Gerard,

Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. It seems that you also asked this question on another thread. You can check out our reply to that here.

Reach out again if there's anything else we can help you with.

Hi Ruan,

I'am using the cuick share option to invite users to join my app. However, when a user tries to logon the app reacts with “email does not match”. I tried to delete the users e-mailadres and tried the share option again, but no success.

Hi Gerard,

Thanks for getting back to us. Please check my colleague's recent response here and make sure to respond on the same ticket so we can have the thread in one page.

Let us know if there's anything else we can help.