How can I send an Autoresponder using conditions?

  • viparrangementen
    Gevraagd op 1 februari 2024 om 05:22

    Beste,

    Vanuit ons formulier wordt er een automatische bevestigingsmail verzonden. Echter willen we deze alleen laten verzenden naar de mensen die voor de optie 'we zullen aanwezig zijn' kiezen, en niet naar degene die ervoor kiezen de optie 'we zullen niet aanwezig zijn' aan klikken.

  • Mary Eden Jotform Support
    Geantwoord op 1 februari 2024 om 07:52

    Hello Viparrangementen,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand your form request and to achieve this, you have to set up a Change Email Recipient Conditional Logic in your form. Let me show you how it is set up:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. In the menu that opens on the left side of the page, click on Conditions.

    3. In the window that pops up, left-click on Change Email Recipient.

    4. Then set up your form conditions as follows:

    How can I send an Autoresponder using conditions? Image 1 Screenshot 20

    We also have a guide about How to Send an Email Based on a User's Answer that you can check out.

    Give it a try and reach out again if you have any other questions.