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OverzeeGevraagd op 31 januari 2024 om 01:08
Waarom wordt mijn upload ruimte niet verminderd?
Ik heb alles pdf en jpg verwijderd
Graag uw hulp
Groeten Rudolf
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Jeric Jotform SupportGeantwoord op 31 januari 2024 om 03:23
Hi Overzee,
Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in Dutch Language, we can forward your ticket to our Dutch team. However, please note that it could take longer to receive a response.
Now let me help you with your concern. After deleting submission data with uploaded files make sure to purge them as well.- On the submission tables, click on the 3 dots
- Click on Trashed Entries
- Click on Select All
- Click on Delete Forever
After that, it should update your Upload Space.
Give it a try and let us know if you need more help.