How to clear upload space?

  • Overzee
    Gevraagd op 31 januari 2024 om 01:08

    Waarom wordt mijn upload ruimte niet verminderd?

    Ik heb alles pdf en jpg verwijderd

    Graag uw hulp

    Groeten Rudolf


  • Jeric Jotform Support
    Geantwoord op 31 januari 2024 om 03:23

    Hi Overzee,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in Dutch Language, we can forward your ticket to our Dutch team. However, please note that it could take longer to receive a response.

    Now let me help you with your concern. After deleting submission data with uploaded files make sure to purge them as well.

    1. On the submission tables, click on the 3 dots
    2. Click on Trashed EntriesHow to clear upload space? Image 1 Screenshot 30
    3. Click on Select All
    4. Click on Delete ForeverHow to clear upload space? Image 2 Screenshot 41

    After that, it should update your Upload Space.

    Give it a try and let us know if you need more help.