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quincyvholleederGevraagd op 30 januari 2024 om 09:30
Beste heer/mevrouw,
Wij zouden graag een automatische bevestiging naar de klant willen laten versturen op het moment dat hij/zij haar formulier heeft ingevuld. Hoe kan ik dit in werking stellen?
Met vriendelijk groet,
Quincy Holleeder
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Eleazar_AGeantwoord op 30 januari 2024 om 11:53
Hi Quincy,
Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I understand that you would like to send an email confirmation to your customers automatically. You can do that by adding an Autoresponder email on the settings of your form. Let me show you how.
- On your Form Builder, click on Settings on top.
- Under Settings, click on Emails on the left.
- Click on Add Email.
- Select Autoresponder Email.
- And then, click on Recipients.
- Under Recipients, click on the down arrow to open dropdown menu, then select on the fields which will have your customer's email address. Please take note that you must have an Email field your customers can fill out with their email.
- Then click Save.
Give it a try and let us know if you need any help.