Is there an additional costs involved if you want to store the data on German servers?

  • hettys
    Gevraagd op 29 januari 2024 om 07:38

    Zijn er extra kosten verbonden wanneer je de data wilt opslaan op duitse servers

  • Shirized Jotform Support
    Geantwoord op 29 januari 2024 om 09:54

    Hi Hetty,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Keep in mind that Jotform adheres to strict European data protection laws by allowing users to store their data on secure German servers if they choose. You can check out the EU Safe Forms page for more information. Additionally, Jotform does not charge if you want to store the data on German servers since by default, Jotform automatically sets the account created within the EU region compliant with GDPR.

    You might also want to check out this guide How to Store Your Data on EU Servers (Data Residency in EU) for more information.

    Let us know if there’s anything else we can help you with.