How to stop the Digest email from being sent.

  • champagnebb2024
    Gevraagd op 22 december 2023 om 04:50

    Beste,

    Ondanks het inactief zetten van het formulier ontvangen wij nog steeds een wekelijkse notificatie e-mail van nieuwe inzendingen.

    Ik heb binnen de instellingen gezocht maar kon de instelling om dit uit te zetten niet terugvinden.

    Kan u me helpen deze notificaties stop te zetten?

    Alvast bedankt!

    Jotform Thread 10231563 Screenshot
  • Lorelie Jotform Support
    Geantwoord op 22 december 2023 om 05:07

    Hi champagnebb2024,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You can Trash or Archive it if you want to stop the Digest Email from being sent. Let me show you how:

    1. Go to the My Reports page.
    2. Click on the form which Digest you want to remove and click the More button.
    3. Select either Archive or Trash.

    How to stop the Digest email from being sent Screenshot 20

    Give it a try and let us know if you need any help.