Whitelist to remove Captcha

  • voorleesbuddy
    Gevraagd op 18 december 2023 om 04:09

    hi

    kan je ons aub op de whitelist plaatsen zodat onze gebruikers geen captcha meer krijgen

    hartelijk dank

    Sylvie

  • Nozomi_K Jotform Support
    Geantwoord op 18 december 2023 om 06:25

    HI Sylvie,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. Please note that if we receive multiple submissions from one network/IP address then spam protection/reCaptcha will be triggered. I've gone ahead and whitelisted it, and you should no longer see the captcha. Please try to create a test submission on your end, and let us know if the issue persists.

    Let us know if there’s anything else we can help you with.