Requesting to cancel my plan on its plan period

  • tennisclubmoerbeke
    Gevraagd op 17 december 2023 om 05:29

    Beste

    Tijdens de bestuursvergadering is beslist dat de vereniging geen gebruik meer wenst te maken van jotform.

    Gelieve het abonnement dus op vervaldag op te zeggen aub.

    Geen afhouden meer toe te passen van de mastercard daar dit gaat om een privé-kaart daar de VZW niet beschikt over een eigen kaart.

    Graag bevestiging van de opzeg aub.

    Met vriendelijke groeten

    Inge Plaetinck

    I.o TC Moerbeke


  • Mary Eden Jotform Support
    Geantwoord op 17 december 2023 om 07:43

    Hi tennisclubmoerbeke,

    Thanks for reaching out to Jotform Support. Unfortunately, our Dutch Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Dutch, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your concern. As requested, we have cancelled your plan by the end of your plan period on April 27, 2024. Please note that your account will also be switched to the Starter plan, and no further charges will be incurred.

    Reach out again if there’s anything else we can help you with.