We are exploring the possibility of using Jotform. Can Jotform accommodate the features we need?

  • 佐藤　祐樹
    2023年12月6日 22:00に質問

    1、日本語に対応していますか？（当社は日本企業でアンケートの送信先も日本国内になります）

    2、アンケートをweb上で公開できますか？

    3、アンケートをメールで送信できますか？

    3、

    アンケートの送信先となるメールアドレスをCSV形式でインポートできますか？

    4、アンケートの回答をCSVやPDFでエクスポートできますか？

    5、アンケートに回答があった際、指定のメールアドレスに通知を出す機能はありますか？

    6、5の通知メールに回答内容が記載されたオリジナルのPDFファイル、CSVファイルを添付させることはできますか？

    7、送信データや回答データをサーバーに残さない。例えば期限を指定して自動削除する機能を有していますか？

    以上、何卒よろしくお願いいたします。

  • Gemmhel Enterprise Support
    2023年12月7日 5:10に返信

    Hi 佐藤,

    Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, Jotform is available in Japanese. Just translate all fields and warnings into Japanese. It's easy to translate an existing form into another language. Let me walk you through it:

    1. Open your form in Form Builder.

    2. In the orange navigation bar at the top of the screen, click on Settings.

    3. Click on the Show More Options button.

    4. Scroll down to the Form Language section and select the language you want to translate the form from.

    We are exploring the possibility of using Jotform Screenshot 50

    5. Click on the Edit button next to Translations, and then click on the Add Form Language button.

    6. Select the language you want to translate the form to, and then click on the Add Form Language button.

    Now, the translated form will look like the one below:

    We are exploring the possibility of using Jotform Screenshot 61

    7. Go to Form Warnings to see/edit any untranslated fields. And here you can edit the translated fields too. It'll be automatically saved when you add or edit any text.

    We are exploring the possibility of using Jotform Screenshot 72

    8. When you're done making the form multilingual, you can click on Preview Form to see how it'll look to anyone filling out your form:

    We are exploring the possibility of using Jotform Screenshot 83

    As for your other questions, I moved them to a different thread. Please see them below:

    We also have some Getting Started with Jotform and How to Make Your Forms Multilingual guides to help you.

    Give it a try and let us know if you need any help.