Upload space won't reset

お世話になります。

データを削除し、容量を空けましたが、下記エラーが解消されません。

お手数ですが、リフレッシュをお願いいたします。

（こちらでキャッシュクリアは対応済みです）

どうぞよろしくお願いいたします。

Hi SMIRESTAY_YOYOGIPARK,

Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I have refreshed the submission counts on our end and cleared the cache of the form. The upload space limit is now back to 0.00 MB. The account and the forms are now active. Please try logging into your account to check if the changes are shown on your end.

Reach out to us again if you need more help.

Hi Norwyn,

The problem was solved!

Thank you so much!