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1PAPER2023年7月17日 21:07に質問
・作成したフォームの編集画面へ行けなくなる。厳密に言うと「All Forms」をクリックしても、YOU DON'T HAVE ANY FORMS YETのメッセージが表示されるのみ。何もフォームを作成していないことになってしまっている。
・フォームに添付された画像を開こうとすると「Whoops!」のページに遷移される。
とても困るので、改善してください。
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Lorenz Jotform Support2023年7月17日 21:51に返信
Hi 1PAPER,
Thanks for reaching out to Jotform Support. I'm currently using a translation tool to provide assistance, but if you would like to receive help in your native language, we can forward your ticket to our Japanese team. However, please take note that it could take longer to receive a response from them.
With that being said, let me help you with your question. Upon checking, you don't have any forms in your account. If you can share the link to the form that you are referring to, that could help us locate the form and further check what's going on.
Once we hear back from you, we'll be able to move forward with a solution.