パスワードリセットメールが届きません

なぜかメールアドレスとパスワードでログインできなくなっていたので、パスワードリセットをしようとしましたが、返信のメールが届きません。

どうすればよいでしょう？

Hi Rodan,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in Japanese the language, we can forward your ticket to our Japanese team. However, please note that it could take longer to receive a response.

With that being said, let me assist you with your inquiry. I checked your email address and it is only under a Guest account. Can you share with us the username or email address of your account so that we can check it on our end?

Once we hear back from you, we'll be able to help you with this.