メールのアドレスは、合っていますが認識されません、と、メールがはいりました。パスワードを変更したから

Hello Sachytaniosamu,

Thanks for reaching out to Jotform Support. I'm sorry if I responded in a different language since our Japanese Support is not available. I am using a translation tool to communicate with you. Let us know if you prefer to be assisted in Japanese and we will forward the request to our Japanese Support. But please be informed that there will be a delay in response. I'll do my best to help you out.

We received an empty message support ticket from you but based on the title you added, you are having issues logging into the account after you changed the password. Can you share with us the email address of the account? I will check the status here on our system.

I suggest clearing the cache and cookies of the browser that you are using most of the time. Below are the guides on how you can do it:

• Clear Cache – Google Chrome
• Clear Cache – Mozilla Firefox
• Clear History – Safari

Once we hear back from you, we can help you with this.