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smire_yoyogi2023年5月20日 1:20に質問
お世話になります。
Submissionで削除したデータは、ゴミ箱に入り、ゴミ箱のデータは30日過ぎると削除されますが、
削除の期間を短くすることは不可能ですか?
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Rahul Jotform Support2023年5月20日 8:29に返信
Hi AJ
Thanks for reaching out to Jotform Support. Unfortunately, our Japanese Support is not available at the moment. But I will be much happy to assist you further in English. If you prefer to receive help in your native language, please let us know and we'll forward your ticket to our Japanese Support Team.
As for your question about shorting the deletion period for Trash, we have a standard time period of 30 days for the data in Trash. If you would like to delete the data from Trash early, you can delete them manually.
We also have a guide explaining How to Delete Form Submission Data that you can check out.
Let us know if you have any other questions.