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nshirai2024年12月3日 21:05に質問
ウェブサイトにiFrameを用いてJotformを埋め込んでいます。
GA4で流入情報を取得するにはどのようにすれば良いでしょうか。
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Joseph Jotform Support2024年12月4日 6:34に返信
Hi nshirai,
Our Japanese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Japanese, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, if you want to track your form's data with Google Analytics, we do have a widget and this should work even when the form is embedded through iFrame. You can easily add it to your form, let me show you how:
- In Form Builder, click on the Add Element button on the top left side of the screen.
- In the Widgets tab, search and select Google Analytics.
Complete the settings to track your form events. If you want to use Google Analytics 4 and Google Tag Manager, you can check out this guide about How to Track Online Form Submissions Using Google Analytics 4.
If you need additional and specific help, give us more details about your issue and we'll be happy to help you.
Give it a try and let us know if you need any other help.
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nshirai2024年12月4日 18:27に返信
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Florence Jotform Support2024年12月5日 2:44に返信
Hi nshirai,
Yes, the current Google Analytics widget in Jotform supports Universal Analytics (UA). While the feature you're looking for supporting Google Analytics 4 (GA4) isn't available at Jotform right now, I've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
As for your other question, I've moved that to a new thread. You can check that out here.
Thanks for your patience and understanding, we appreciate it.